Privacy Policy


At Eternal Luxe Co., Limited, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website, use our services, or interact with us in any way.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes information such as your name, email address, mailing address, phone number, and payment information when you place an order or create an account with us.
  • Usage Information: We may collect information about how you use our website, including the pages you visit, the links you click, and the search terms you enter. This information helps us understand how you interact with our site and allows us to improve your experience.
  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, our products, and services.
  • To personalize your experience on our website and provide you with relevant content and recommendations.
  • To improve our website and services based on your feedback and usage patterns.
  • To comply with legal obligations and protect our rights and interests.

Information Sharing

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process orders, and provide customer support. These service providers are required to keep your information confidential and use it only for the purposes for which it was disclosed.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties as required by law or to protect our rights and interests.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption technologies to safeguard your information and regularly review and update our security practices to ensure they meet industry standards.

Your Rights

You have the right to access, correct, and delete your personal information. You may also have the right to object to or restrict the processing of your information and to request that we transfer your information to another organization. To exercise these rights, please contact us at [email protected].

Legal Compliance

We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) if you are located in the European Union. We are committed to upholding your privacy rights and will handle any complaints or concerns you may have in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Policy by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. We are here to help and will do our best to address your concerns.

Thank you for choosing Eternal Luxe Co., Limited. We are committed to protecting your privacy and providing you with the best possible shopping experience.